This page describes what data is collected by the glimble app.

User data

The following data are transmitted and subsequently stored by the app:

  • Unique identifier: each user of the app is assigned a unique identifier

  • The current timezone of the user

  • The current travel area

  • The version number of the glimble app

  • The operating system (OS) of the device on which the app is installed

  • Type designation of the device on which the app is installed (e.g. iPhone 6)

  • The version number of the operating system of the device on which the app is installed

  • Advertiser's identification codes

  • The app user's email address

  • App user's phone number

  • The language the app user uses in the app

  • User name

  • Date and time when the user first registered

  • Last date and time the user changed their personal data in the app

  • Advertisement identifiers

  • Date and time when the app was first opened

  • Date and time when the app was last opened

  • The date and time the app was uninstalled

  • The media source, campaign, adset & ad if the user installed the app through a referral

  • Number of times the app has been installed

App behaviour

In general, it can be assumed that every action in the app is recorded and stored:

  • Date and time when the user did something in the app

  • The type of screen the user is on

  • What the user clicks on

  • What the user types into text fields

  • The geographical location of the user during each action in the app

  • The last known geographic location of the user

Schedules

  • The date and time when a planning is made

  • Planning options that are given but not accepted

  • The start and arrival location of each schedule

  • The start and arrival location of each schedule

  • The start and arrival location as entered by the user

  • The plan chosen by the user

  • The travel area in which the user is located during the creation of a plan

  • The user's preferences for transport options (e.g. bus, train)

  • Expected departure and arrival times

  • The number of interchanges for each schedule

  • Walking distances

  • Waiting times

  • Reasons for unsuccessful scheduling

  • Distances between locations in the planning

  • Total travel distance between start and end point of a planning

Tickets and bookings

  • The schedules associated with the bookings made by the app user

  • The cost of the tickets associated with the bookings

Push notificaties

  • The text of the notifications that the user receives from the app

  • Whether the user has received the notification or not

  • Whether the user clicked on the notification or not

  • How long it took before the user clicked on the notification or not

  • The time the alert was sent

  • The travel area in which the user was located when the notification was sent

  • Which target group the user is in

  • The subject of the notification

  • The source from which the notification was sent

19 February, 2024