How does the ticket/QR-code work?
On most buses, you scan your QR code when boarding. If this is not possible, show the bus driver your QR code. You do not need to scan the QR code when leaving the bus.
How long is the ticket valid?
Your ticket becomes valid in the app 15 minutes before departure and remains valid for 2 hours. If your trip will take more than 2 hours, there will be 2 tickets in the app.
Can I travel the same route on another service operated by the same company?
Yes, you can do this on RET bus, tram and metro services. Your ticket becomes valid in the app 15 minutes before the bus you booked is due to depart and remains valid for 30 minutes after the bus, tram or metro you booked is due to arrive. So if you arrive early, you can catch an earlier bus, tram of metro. And if you just miss the one you booked or if it is cancelled, you can travel on the next one. Please note! You must complete your ride within the period of time mentioned above.
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